FOMetrics 2

Who We Are

Fung Omni Services (FOM) is an omni-channel eCommerce service provider and a subsidiary of the Fung Group – a global company with over US$16 billion in annual revenue. With advance technologies and experienced operation teams, FOM provide holistic and quality-driven eCommerce solutions. FOM launched and continuously operates the Branded Online Flagship Stores in China for a number of major international brands. In FOM, we have Tmall-savvy teams to support quick store deployment and conversion-centric operation with a flexible work model. We help brands to achieve fast market penetration, strong online brand presence and measurable sales growth.

As a subsidiary of the Fung Group, FOM complies with a high standard of corporate governance and service quality. FOM differentiates itself from its local China competitors by its advanced technologies, business integrity and its appreciation of its clients’ brand value.

Why Choose Us

* Experienced trade partner in luxury fashion
* Robust & reliable it infrastructure
* Data analytics enabling business growth
* Demand generation & marketing strategy

What We Do

* eCommerce Strategy
> Go-to-market Strategy
> Merchandising Strategy
> 2-3 Year Growth Plan
> Brand Building Plan
> Customer Acquisition Plan

* eCommerce Operations
> eMerchandising
> Mobile / Desktop UX
> Day-to-day Store Operation
> Campaign Management
> Design & Aesthetics

* Digital Marketing
> Social & KOL Engagement
> Content Marketing
> Live Streaming
> CPC/CPM Buying

* Live Customer Services
> Pre-sale Customer Service
> Cross-sell / Up-sell
> Post-sale Customer Service
> Refund Minimization
> Service Index Management

* IT & Systems Strategy
> Tmall integration
> CRM / WeChat Technologies
> Logistics Integration
> ERP Integration

Fung Omni is your close partner who provide end-to-end service in operate your branded flagship store in China and SEA eComm platforms.

Contact us by Email [email protected] or Telephone +86-0755-8825-3532 for further detail and business opportunities.